TouchPoint 360 responds to cry for help from one of its largest customers.

In February, while most of the country was looking for an end to winter, one of TouchPoint 360's largest customers was facing a different seasonal problem. The client was one week away from the start of a major rollout of their new landscape lighting sets, when one of their installation vendors was overwhelmed by the projects requirements, and could not deliver the manpower necessary to get the project completed within the client's timeline.

TouchPoint 360's project management team was contacted. Within 72 hours, they had developed a manpower and logistics solution that would provide the client with the necessary options to keep the project on track and on time. The Touchpoint 360 team was immediately contracted to complete the project, which spanned 19 states.

TouchPoint 360's approach to providing quality control in all phases of the project, allowed the installation teams to successfully execute the scheduled projects in over 600 locations within the original timeline. More importantly, the client's retail stores did not miss a single selling day for their new product. It was a rescue with a happy ending

The TouchPoint 360 service group provides complete in-store services at hardware and home center locations throughout the US.  The services include product training, merchandising, stocking, product resets, as well as installations and assembly.