TouchPoint 360...

Optimizing sales at the consumer touch point


Success at retail is all about selling. Whether you are a brand marketer or a retailer, you are constantly in need of programs and services that will drive your sales higher.

That's where we come in. We are TouchPoint 360... installation and merchandising specialists offering an all-encompassing service package meant to energize sales at the consumer touch-point.


Brands that look better, sell better

At TouchPoint 360, we optimize sales by presenting your products in the best possible light and by carefully managing every aspect of your installation and merchandising requirements. By involving ourselves at the earliest stages of the planning process, we ensure that programs are rolled-out and executed exactly as intended, with nothing lost in the translation. Total control from strategy to shelf equates to maximum benefit on the bottom line.


Quality installation and construction

TouchPoint 360's installation and construction service focuses on quality, because we understand that it is our job to make you look good. Point-of purchase displays, fixtures, signage, graphics, new stores or remodels... our crews put it all together paying close attention to the details. Big jobs or small; national, regional or local; we execute every project on time and on budget.

It's the experience of our people and the quality of our crews that set us apart. All our installers are carefully screened, highly qualified and well trained for each particular assignment. They are uniformed and courteous; background checked, insured and drug tested. TouchPoint 360 Field Implementation Managers supervise each project from concept to completion. In short, we leave nothing to chance to insure that everything runs smoothly and according to specifications.


Comprehensive merchandising services

TouchPoint 360 offers an extensive menu of in-store merchandising services. Plan-o-gram sets, product resets, new product cut-ins, product refreshes... we provide virtually every merchandising function including stocking, inventory maintenance, defectives handling and buy backs.

The TouchPoint 360 field merchandising team is comprised of individuals recruited for their in-store experience and enthusiasm. They are thoroughly trained and well versed on your program requirements. One-time projects or continuity programs, small projects or large-scale national contracts, our merchandising specialists are dedicated to presenting your brands to their best advantage.


Electronic data collection, analysis, reporting

At TouchPoint 360, we harness powerful technologies to better manage projects and keep our clients informed. One example: our installation and merchandising teams are equipped with handheld PDAs, offering web-based, real-time data collection and communication. Photo verification, project checklists, quality assurance surveys, data analysis, report generation... all can be uploaded to a central server for instant review.


All-encompassing retail support

In addition to professional installation and merchandising, TouchPoint 360 supports you with many other in-store services. We are always ready to help drive your sales by putting our category, industry and sales expertise to work for you. Our experienced staff can plan and provide personnel for grand openings and special events. And we can run promotions, conduct product demonstrations, and provide store associates with product and technical training.

Another way we support you is through the employment of advanced project management techniques. Our people are highly skilled in project management and use state of the art software to manage project status, schedules, logistics, materials, and installer networks. It's how we are able to run projects efficiently and keep you in the loop at all times.


Growing beyond our retail roots

At TouchPoint 360, we have built an enviable reputation as a world-class retail services company. However, we are equally proud of the service solutions we are providing in other arenas as well. We have leveraged our expertise in project planning, speed of execution, timely communication, and reporting to expand into the industrial warehousing, office furniture, hotel and hospitality channels and beyond.

Whether your need is to install a racking system in a new warehouse, build-out a modular office system, assemble case-good office furniture, or convert or remodel a hotel, TouchPoint 360 can provide a turnkey service solution to make your vision a reality.