TouchPoint360

Join a legacy of success

TouchPoint360 is ISO Certified. Our service quality and dedication to process improvement is unique in the retail services industry.


Since its inception in 1960, E.A. Langenfeld Associates has grown and prospered on a foundation of exemplary service to its constituents and an unwavering commitment to quality at every level. Throughout the decades, our leadership team has continually focused on these core values in guiding the organization to new heights.

Today, EALA leadership continues the tradition of excellence, driving sales and enriching brands for our clients and customers in a multitude of channels. From our management team throughout every layer of our operations, we put a premium on experience and achievement.

In addition to proven track records in sales, installation and merchandising services, the majority of our people have also worked in manufacturing and retail environments, affording them industry insight few others can match. So when you work with our Langenfeld and TouchPoint 360 groups, you are working with people who understand the unique challenges our clients and customers face every day.

Regardless of the markets or channels served, you will find that EALA leadership - indeed, the entire organization - is ready to do whatever it takes to insure the growth and success of your business.

News & Resources

The latest TouchPoint360 news and knowledge from the frontline of retail experience.
Continuity Services
Mar 21, 2018
Continuity Services

Continuity projects are becoming increasingly popular within the hardware community.

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Upcoming Projects March 2018
Feb 28, 2018
Upcoming Projects March 2018

Exciting news about upcoming projects and partners.

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Field Training Matters
Feb 15, 2018
Field Training Matters

If the performance of each individual member of a team improves, the entire team’s performance will improve.

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Get started with our team of retail experts

TouchPoint360 brings over 50 years experience helping leading organizations create stunning in-store experiences for their customers. Whether it's shopper education, installation, merchandising, or whole store remodels, we don't stop providing world-class service until the project is done.

1250 Feehanville Drive
Mount Prospect, IL 60056

800.621.7337